dnhhng
Senior Member
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel’s customer service. The same questionnaire was given to 100 guests in 2005 and 2010. Summarise the information by selecting and reporting the main features and making relevant comparisons.
Overall, there was a significant decline in the propotion of guests rating the hotel's customer service as satisfactory, poor or very poor, while the opposite trend can be seen in the figure for (those describing the hotel's customer services as) excellent or good.
Liệu có cần đoạn trong ngoặc không ạ?
Hay nếu bỏ đoạn trong ngoặc phải viết là "excellent or good reviews" (hoặc cách này cũng sai ạ?)
Overall, there was a significant decline in the propotion of guests rating the hotel's customer service as satisfactory, poor or very poor, while the opposite trend can be seen in the figure for (those describing the hotel's customer services as) excellent or good.
Liệu có cần đoạn trong ngoặc không ạ?
Hay nếu bỏ đoạn trong ngoặc phải viết là "excellent or good reviews" (hoặc cách này cũng sai ạ?)